More phone calls, more emails, more content, more follow-up, more meeting requests almost always results in a bad outcome: an annoyed—even enraged—customer. And once your customer’s enraged, they’re as good as gone. So how does the savvy B2B sales professional go about delivering the right sort of engagement?
With just handful of weeks left on the 2016 calendar, B2B sales pros the world over are in one of three mindsets. Either they’re sitting pretty, relatively relaxed knowing that they’ve hit or exceeded their numbers or they’re feeling confident knowing that an all-but-signed deal is about to close, nudging them past their finish line, or they’re in that state of nervous-almost-panic because they know they’re going to come up short this year. Whatever the mindset, one thing is certain: the calendar will turn and 2017 will arrive. And given most reps aren’t in that upper echelon of a relaxed December, it’s worth laying out a few ideas on how folks call sell more in the new year.